The Skype communications company acknowledged in today announced that the continuing problems that have caused millions of people worldwide without access to the service. "Our engineers and operations team is working tirelessly to return to normaly," the company stated in your Twitter account and added apologetically: "Thank you for your patience as we service to the user, apologies to those who still waiting. "
Skype estimates that 5 million people are now connected and can usually communicate. "This represents about 30 percent of what we expect at this time, and is growing steadily," the company said through his spokesman Blog, Peter Parkes.
The company acknowledges, however, that the problems persist and urged patience in the face of the inability of any user on the individual level, if we predict a connection. The spokesman says, that the specific product for business Skype Connect "and operating normally", while Skype managers and other versions of the program depends on the web "is still in a little more time."
Skype said in the blog yesterday through his spokesman, Peter Parkes, that the problems arose in some of its "supernode" computers "which are like directories for Skype." Parkes said the company will provide technicians on new Super Nodes "as fast as they can," but noted that the solution may take several hours. "
"Need some functions such as video calls in groups more time to return to normal," said Parkes. In the final hours of users worldwide have reported the loss of service of popular Internet communication system.
Online Complaint Form
Users have enabled summarized by the word # skype, their complaints. For four hours the channel Twiiter company launched a first message: "Some of you have problems logging in to Skype, we are investigating, and we apologize for interrupting your conversation." During the three posts later claimed that the engineers are working overtime to solve the problem. Finally, at 21.30 clock, when the mainland, announced that the system was back to normal, but it would make seconded reach several hours on each case.
Under the title today Skype, the company official blogger Peter Parkes, has fallen said they did not know the cause of the problem. In his blog said: "Skype is not a network like conventional uses millions of individual connections and phones going to keep acting as they call computers supernodes and telefónicao directories for Skype Under normal circumstances, there are a large number of them like is available."
"Our engineers are creating new" megasupernodos "as quickly as they can to connected things back to normal. Twitter for living in our news and thank you for your patience."
Skype estimates that 5 million people are now connected and can usually communicate. "This represents about 30 percent of what we expect at this time, and is growing steadily," the company said through his spokesman Blog, Peter Parkes.
The company acknowledges, however, that the problems persist and urged patience in the face of the inability of any user on the individual level, if we predict a connection. The spokesman says, that the specific product for business Skype Connect "and operating normally", while Skype managers and other versions of the program depends on the web "is still in a little more time."
Skype said in the blog yesterday through his spokesman, Peter Parkes, that the problems arose in some of its "supernode" computers "which are like directories for Skype." Parkes said the company will provide technicians on new Super Nodes "as fast as they can," but noted that the solution may take several hours. "
"Need some functions such as video calls in groups more time to return to normal," said Parkes. In the final hours of users worldwide have reported the loss of service of popular Internet communication system.
Online Complaint Form
Users have enabled summarized by the word # skype, their complaints. For four hours the channel Twiiter company launched a first message: "Some of you have problems logging in to Skype, we are investigating, and we apologize for interrupting your conversation." During the three posts later claimed that the engineers are working overtime to solve the problem. Finally, at 21.30 clock, when the mainland, announced that the system was back to normal, but it would make seconded reach several hours on each case.
Under the title today Skype, the company official blogger Peter Parkes, has fallen said they did not know the cause of the problem. In his blog said: "Skype is not a network like conventional uses millions of individual connections and phones going to keep acting as they call computers supernodes and telefónicao directories for Skype Under normal circumstances, there are a large number of them like is available."
"Our engineers are creating new" megasupernodos "as quickly as they can to connected things back to normal. Twitter for living in our news and thank you for your patience."
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